{"id":16,"date":"2025-09-23T22:07:52","date_gmt":"2025-09-23T20:07:52","guid":{"rendered":"https:\/\/greenupstore.com\/?page_id=16"},"modified":"2025-09-27T22:52:37","modified_gmt":"2025-09-27T20:52:37","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/greenupstore.com\/?page_id=16","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Politique de remboursement<\/strong><\/h2>\n\n\n\n<p>Merci d\u2019avoir choisi nos produits\/services. Nous faisons de notre mieux pour garantir votre satisfaction. Si toutefois votre achat ne correspond pas \u00e0 vos attentes, veuillez consulter les conditions ci-dessous.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. D\u00e9lai de r\u00e9tractation<\/h3>\n\n\n\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours calendaires \u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation et demander un remboursement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Conditions d\u2019\u00e9ligibilit\u00e9<\/h3>\n\n\n\n<p>Pour pouvoir b\u00e9n\u00e9ficier d\u2019un remboursement :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le produit doit \u00eatre retourn\u00e9 dans son \u00e9tat d\u2019origine, non utilis\u00e9 et complet (emballage, accessoires, notice).<\/li>\n\n\n\n<li>Les services num\u00e9riques (t\u00e9l\u00e9chargements, formations en ligne, abonnements) ne sont pas remboursables une fois l\u2019acc\u00e8s fourni, sauf d\u00e9faut technique imputable \u00e0 notre soci\u00e9t\u00e9.<\/li>\n\n\n\n<li>Les frais de retour sont \u00e0 la charge du client, sauf en cas de produit d\u00e9fectueux ou erreur de notre part.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Proc\u00e9dure de remboursement<\/h3>\n\n\n\n<p>Pour demander un remboursement :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contactez-nous \u00e0 <a href=\"mailto:contact@greenupstore.com\">contact@greenupstore.com<\/a> en indiquant votre num\u00e9ro de commande.<\/li>\n\n\n\n<li>Nous vous communiquerons l\u2019adresse de retour et les instructions.<\/li>\n\n\n\n<li>Apr\u00e8s r\u00e9ception et v\u00e9rification de l\u2019article, nous proc\u00e9derons au remboursement sous 14 jours ouvr\u00e9s via le m\u00eame mode de paiement que celui utilis\u00e9 lors de l\u2019achat.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">4. Produits\/Services non remboursables<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cartes-cadeaux.<\/li>\n\n\n\n<li>Articles en promotion ou soldes (sauf d\u00e9faut de fabrication).<\/li>\n\n\n\n<li>Produits personnalis\u00e9s ou confectionn\u00e9s sur demande.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Contact<\/h3>\n\n\n\n<p>Pour toute question concernant notre politique de remboursement, vous pouvez nous \u00e9crire \u00e0 :<br>\ud83d\udce7 <a href=\"mailto:contact@greenupstore.com\">contact@greenupstore.com<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Merci d\u2019avoir choisi nos produits\/services. Nous faisons de notre mieux pour garantir votre satisfaction. Si toutefois votre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de remboursement -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/greenupstore.com\/?page_id=16\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement -\" \/>\n<meta property=\"og:description\" content=\"Politique de remboursement Merci d\u2019avoir choisi nos produits\/services. 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